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Shipping policy

Shipping and delivery

Shipping time

All items on are available immediately, except for items marked 'pre-order'.

Shipping takes place within 24 hours of ordering. Delivery usually takes place within 3-5 working days from the date of shipment of the package. (weekends and holidays excluded)

When the package is shipped from our warehouses, you will receive a shipping confirmation email in which you will find a link to click on and track the shipment. The service is active from Monday to Friday.

Where is my package located?

There are two ways to know where your package is:

via your account: log in to your account on, enter the “My orders” section, select “View order” and click on “Follow your order” (above to the right of the order description) to be able to directly access the Sda or Dhl website where you will see the current status of the delivery.

Via the Shipping Confirmation email: in the shipping confirmation email you can check the delivery status of your order by clicking on the link after the sentence: "To find out where your package is, click on the following link".

If the courier cannot find you at home, he will leave you a notice and you can collect your package at the nearest Access Point.



Shipping is carried out by DHL

We also ship just one item! We don't want you to be too limited in your choices, which is why we have decided to let you purchase even just one item.

How to save on shipping.

We advise you to organize your orders in order to obtain the lowest shipping costs possible.

How to do?

First you get the best value by purchasing multiple items. This is because shipping costs are free for amounts over €60.



SDA or DHL deliver during normal working hours (9am-5pm), for this reason we advise you to choose a delivery address where the courier will surely find someone to make the delivery.